On January 8, 2010 after the notorious “underwear bomber” attack Tom Davenport wrote:

“How easy is it to connect the dots? Granted, there were numerous indications of Abdul Mutallab’s evil intent. But it would have been difficult to put them together before the flight. Combining disparate pieces of information about people – whether they are customers or terrorists – is akin to solving a complex jigsaw puzzle.” Continue reading →