DMCommunity Sep-2018 Challenge “Balanced Assignment” gives an example of a complex business problem with a serious optimization component. This problem deals with the assignment of people to different project groups. Usually, such problems require deep knowledge of optimization techniques. My interest was to build a decision model for this problem and to investigate what can be done by business people and where the involvement of optimization experts is necessary. So, I attempted to use a business-friendly approach to represent and to solve this complex problem. It was not a simple journey, and this article describes what I did successfully and where I failed. Link